The EU General Data Protection Regulation (GDPR) includes rules on giving privacy information to anyone using our online services. Further information about your rights under GDPR can be found at www.ico.org.uk
This site is provided and supported by Medicinechest Ltd for Omnicare Pharmacy Limited.
You can contact our DPO by wiriting to Medicinechest Ltd, St. Mary's Court, The Broadway, Amersham, Buckinghamshire HP7 0UT
Where enabled, the online shopping function on this site is provided by HI Weldrick Ltd whose DPO you can contact in writing, c/o Data Protection Officer, Unit 3B White Rose Park, Ten Pound Walk, Doncaster, South Yorkshire DN4 5FB
Omnicare Pharmacy Limited, 5 Coalhill, Leith, Edinburgh, United Kingdom, EH6 6RH
Our pharmacists and staff are members of your local healthcare team.
They aim to provide you with the highest quality of healthcare. To do this they need to keep records about you, your health and the care we have provided or plan to provide to you.d their staff are members of your local healthcare team.
We know that you value your privacy and the security of personal information held about you.
As part of providing a professional, safe and efficient service, there is certain information that we record. This includes details of drugs and appliances dispensed against NHS prescriptions as well as significant advice given, and referrals made to other health professionals and any other relevant information.
Information recorded may include:
We process your personal data, which includes:
information from your prescriptions and any other pharmacy and health care services we provide to you (including medicines use reviews, flu vaccinations, stop smoking services etc.) for the purposes of:
We hold your information for as long as advised by the NHS.
We process your personal data in the performance of a task in the public interest for the provision of healthcare and treatment. A pharmacist is responsible for the confidentiality of your information.
You have the right to confidentiality under the General Data Protection Regulation and [the Data Protection Act 2018] and the common law duty of confidence.
We also comply with the NHS Code of Practice on Confidential Information and pharmacists have a requirement under their professional standards to keep records about you confidential, secure and accurate.
All of our staff contracts of employment contain a requirement to keep patient information confidential.
You may choose to opt out of the NHS using your data for planning and research purposes – please ask for details.
Our guiding principle is that we process your records in strict confidence.
Your right to view your health record
You have the right to ask for a copy of all pharmacy records about you (generally in paper or electronic form).
Generally, there will be no charge for a printed copy of the information we hold about you. We are required to respond to your request within one month.
You will need to give adequate information in order for pharmacy staff to identify you (for example, full name, address and date of birth). You will be required to provide ID, for example a passport, full driving licence or credit/debit card before any information is released to you.
If you think any information we hold on you is inaccurate or incorrect, please let us know.
You may object to us holding your information.
You may lodge a complaint with the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Our Data Protection Officer is TBA contactable at Omnicare Pharmacy Limited, 5 Coalhill, Leith, Edinburgh, United Kingdom, EH6 6RH
Free lateral flow home test kits for everyone in Scotland, even if they have no symptoms of COVID-19.
You can simply pop into one of our pharmacies and pick up your testing kit.